Forum Discussion
SharePoint Online retention policy not working for Document Library
Hi, just to confirm, you have configured this for the library as below, correct?
Also, this guide - https://support.microsoft.com/en-us/office/create-and-apply-information-management-policies-eb501fe9-2ef6-4150-945a-65a6451ee9e9 shows that IM policies work on a weekly timer as shown below.
Could you still be waiting for this to kick in?
Thank you for the response.
I have configured the retention policy for over more than 10 days. FYI - Configured per below image.
Still the timer job has not kicked in. Please advice.
OK, these settings look correct, and I am testing this myself but may need to wait a while for some results. In the meantime, I would recommend that you open a support ticket with Microsoft to see if they can advise further on this.
After a couple of days I am seeing the same as you are, but I am obviously still very early on in the cycle of 5 days that is mentioned.