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Manoj Mittal's avatar
Manoj Mittal
Copper Contributor
Jul 11, 2018

SharePoint Online Modern Experience Search || Custom Site Column to Crawled Properties Issue

Hello All,  I am facing elementary issue i.e.  Custom Site Column is not appearing  as Crawled or Managed Properties in SharePoint Online Modern Experience i.e. Communication and Team Site.   Step...
SharePoint Online
Manoj Mittal's avatar
Manoj Mittal
Copper Contributor
Sep 27, 2018

Hello Ernst Wolthaus,

 

Yup, below mention issue has been resolved. I tried all scenario and finally raised a query to tenant admin to look into SSA.

What i heard back -> There was some issue due to patches updates. They re-applied the patches and did the configuration again at tenant level. After that i checked it start working.

 

I am really sorry, I don't have complete update of steps -> what Admin took. I shall try to reach to those guy and keep you post if possible.

 

Regards.

Oliver Dörr's avatar
Oliver Dörr
Copper Contributor
Nov 07, 2018

Hi Manoj Mittal, I am having the same issue right now in my tenant. May I ask for additional background info what you are meaning with " [...] finally raised a query to tenant admin"? Did you open a MS Support Ticket, or did your internal company IT admin fix that issue? 

Thanks in advance

  • Ernst Wolthaus's avatar
    Ernst Wolthaus
    Copper Contributor
    Nov 07, 2018

    Hi Oliver,

     

    The issue that I had regarding no crawled properties was a general Search issue in Office365/SharePoint online. Microsoft has recently fixed the issue, so it should work. (and it works for me now..)

    As was already mentioned, make sure you have all contenttypes & sitecolumns provisioned in the right way. Your crawled/managed properties should appear within an hour.

     

    Make sure that you reindex the list/library/site after you change your schema. This will force a full crawl.

    Good luck!

     

    • Oliver Dörr's avatar
      Oliver Dörr
      Copper Contributor
      Nov 07, 2018

      Hi Ernst, Thanks a lot for your quick and helpfull answer! Unfortunately it is not working in my tenant.

      I have setup a new website column, added it to a newly created content type, added that content type to the Document Lib, created an item which belongs to the newly creatd content type and added a value to the new field. Did the reindex library task and ... nothing apperas in SPO SearchCenter. I have checked it with the Search Query Tool (V2.8.2) and was able to see the automatic created managed property on the returned search result.

      Any thoughts what I am missing?

      • Ernst Wolthaus's avatar
        Ernst Wolthaus
        Copper Contributor
        Nov 07, 2018

        Sorry to hear that.

         

        Quick thoughts:

        - In the Search Query Tool: is the property filled with a value? 

        - Is the item already crawled? Can you find it by plain text search for content? 

        - Important: Can you see a matching crawled and/or managed property in Central Admin? 
        - Remember that a lookup field doesn't get a managed property automatically

        - Hidden fields are not crawled

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