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Adam Fowler's avatar
Adam Fowler
Iron Contributor
Aug 21, 2017

SharePoint Online Crashes with Breeze Theme

Hi, After a huge amount of testing and confusion, I have found that with this combination in SharePoint Online: Windows 7 IE11 Theme - Breeze User Access - more than 'read'   IE will crash con...
crash
Internet Explorer
SharePoint Online
Anonymous's avatar
Anonymous
Aug 21, 2017

Thank you for the info did you also report it to Microsoft?

Adam Fowler's avatar
Adam Fowler
Iron Contributor
Aug 21, 2017

I've logged a case before posting this, but unsure how long it'll take to get it passed on and fixed! I'll report back with any new info.

  • Sanguis's avatar
    Sanguis
    Brass Contributor
    Sep 13, 2017

    Did you get this issue resolved? We're seeing the same behavior across multiple tenants and site collection when we updated the document mode tag in the master page to Edge, in order be able to test the upcoming change (MC118086) in October.

    • Adam Fowler's avatar
      Adam Fowler
      Iron Contributor
      Sep 14, 2017

      Yes I spent hours working with a tech, for it to be 'fixed without knowing why' over the weekend according to the tech. They assumed some update was done.

      • Sanguis's avatar
        Sanguis
        Brass Contributor
        Sep 15, 2017

        Thank you for the information, Adam. We currently have a support case open against MS regarding this.

         

        Interestingly, we had clients reporting the same behavior around the same time you wrote your post. That time MS determined that the cause was the rollout of the new document mode where they went from IE10 to Edge in the master page. When the update was rolled back everything started working again. Now MS is planning to roll out the update again starting 1st October but the issue seems to persist. I hope they sort it out before that.

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