Forum Discussion
SharePoint Online Crashes with Breeze Theme
I've logged a case before posting this, but unsure how long it'll take to get it passed on and fixed! I'll report back with any new info.
Did you get this issue resolved? We're seeing the same behavior across multiple tenants and site collection when we updated the document mode tag in the master page to Edge, in order be able to test the upcoming change (MC118086) in October.
- Adam FowlerSep 14, 2017Iron Contributor
Yes I spent hours working with a tech, for it to be 'fixed without knowing why' over the weekend according to the tech. They assumed some update was done.
- SanguisSep 15, 2017Brass Contributor
Thank you for the information, Adam. We currently have a support case open against MS regarding this.
Interestingly, we had clients reporting the same behavior around the same time you wrote your post. That time MS determined that the cause was the rollout of the new document mode where they went from IE10 to Edge in the master page. When the update was rolled back everything started working again. Now MS is planning to roll out the update again starting 1st October but the issue seems to persist. I hope they sort it out before that.
- Dean_GrossSep 14, 2017Silver Contributor
Thanks for sharing. Those type of problems are always a major pain to troubleshoot.