Forum Discussion

Brass Contributor

May 25, 2018

SharePoint Online: Co-authoring with differing versions of Word

Does co-authoring have issues when authors are using different versions of Word? If yes, any solutions other than using Word Online, which has some functionality limits. We are using SharePoint ...

SharePoint Online

Gregory Frick

Iron Contributor

May 25, 2018

Great question, and yes. It would be great to get someone from MS describe the optimal configuration and also cover that error and other gotcha's. Having files locked from editing because someone is editing it and that someone is you is incredibly frustrating.

Versions

2010

2013 -

2016 - MSI installation vs. Click-to-Run

2016 Mac

Mobile Apps - For Android and iOS

What is required to have real-time (with clicking save) co-authoring Word, do you have to use Word Online? How about Excel?

Deleted

May 25, 2018

Hello Vanessa

If user is on Office 2013 for optimal co-authoring experience and successful interaction i would recommend two things.

1) For users Running Office 2013 make sure that you have implemented the ADAL fix recommended by https://support.office.com/en-us/article/Enable-Modern-Authentication-for-Office-2013-on-Windows-devices-7dc1c01a-090f-4971-9677-f1b192d6c910?ui=en-US&rs=en-US&ad=US. It will resolve any authentication issues.

2) Make sure sites are granted full trust.

Here are additional troubleshooting steps from Microsoft.

https://support.office.com/en-us/article/troubleshoot-co-authoring-in-office-bd481512-3f3a-4b6d-b7eb-ebf9d3626ae7