Forum Discussion
Sharepoint online - Read only on web, Read & Write on the App
Hi Everyone, Our company has a 365 subscription with SharePoint online, in the past I had an issue with a user that was able to edit documents online but when he opened the same file with the App...
Update:
The user did not have synced any SharePoint library except her personal folder wich she do not use and not want so I took the opportunity to uninstall OneDrive completely from her computer, of course this did not resolved the issue but thank you anyway.
Cristian
Resolved! I've contacted the Microsoft support and the technician guided me to activate under the user's license the component "Office for the Web", which wasn't active, after 15 minutes the issue was resolved.