Forum Discussion
Cristian-Eglue
Sep 29, 2023Copper Contributor
Sharepoint online - Read only on web, Read & Write on the App
Hi Everyone, Our company has a 365 subscription with SharePoint online, in the past I had an issue with a user that was able to edit documents online but when he opened the same file with the App...
RocioA
Sep 29, 2023Brass Contributor
I have run into similar issues with Excel files when a user has their folder or document library synced to their desktop. See the delete cache options, but first stop syncing the library from OneDrive desktop settings. If it's not synced to the desktop this may not be the issue. https://support.microsoft.com/en-us/topic/files-needing-attention-faq-5c944ab8-1dd5-44f3-9dc6-9cd35846f8ab?ui=en-us&rs=en-us&ad=us
Cristian-Eglue
Sep 29, 2023Copper Contributor
Hi Rocio,
Thanks for the hint! I'll check this on monday with the user.
Cristian
Thanks for the hint! I'll check this on monday with the user.
Cristian