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SharePoint Online - Page Load Time
The SharePoint response time in my tenant is really very very slow and takes around 10 sec for as simple a task as selecting a library from quick launch.
a) Are there any performance benchmarks...
I believe you may be experiencing the slowness of SharePoint online because you are using Structural Navigation... Check your site settings, navigation, and see if this is the case
Here is a Microsoft article regarding https://support.office.com/en-us/article/Navigation-options-for-SharePoint-Online-adb92b80-b342-4ecb-99a1-da2a2b4782eb
A very simple take is connectivity. You need to investigate how you are connecting to Office 365. A suggestion is that the larger org is accessing their tenant through dedicated links and your 100 seat is across the public internet? I think you can assume your subscription type is not a factor. I don't believe Microsoft would throttle in that way. I have a very mixed economy of licences and this has no effect on the domain. Others will be better placed to discuss tools.