Forum Discussion
SharePoint Online - external sharing
I shared a SPO site with an external user. They received the link and when they tried to login, they received an error message saying "We've sorry but username@company.com can't be found in the abc.S...
Hello Christopher Sheehan,
We had a user with the same error but I'm fuzzy on the details.
I believe it was caused by the external email account is not being a Microsoft Account or a work or school account from another Office 365 subscription.
Users can verify their account by:
- Connect to: https://login.live.com
- Enter the email address of the external user and click “Next”
- If they receive an error message stating that the account does not exist, they need to Create one!
I hope this helps.
Norm