SharePoint Online - Add site retention policy - ADMIN not authorized?!

Question

Hi&nbsp;We are trying to add a retention policy to a communication site via site settings - retention (i'm translating from dutch....)https://customer.sharepoint.com/sites/Finance/_layouts/15/policyconfig.aspx&nbsp;When clicking OK we keep getting the error "ADMIN&nbsp;heeft geen machtigingen voor toegang tot deze bron" In english this translates to something like "ADMIN is not authorized for this source".&nbsp;The user is a global admin.&nbsp;Any thoughts on this one?

deleted · Answer

You should be added as Site collection admin for individual site collection to add a retention policy. Being a global admin doesn't automatically grant you access to all individual site collections.

sderix · Answer

Thnx for the reply. Unfortunatly I already tried this. I'm not only a global Admin but the account is a site collection Admin.

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SharePoint Online - Add site retention policy - ADMIN not authorized?!

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