Forum Discussion

Brass Contributor

Oct 17, 2019

SharePoint O365: strange alert - keeps asking credentials

Hello, Recently On our customer tenant for few user facing "Click to provide additional credentials." issue. Please check below screenshots. It keeps asking additional credentials, but ent...

Brass Contributor

Oct 17, 2019

Thanks Sachin for reply but this solution not helped to solve the issue.

Issue is facing for few user on the modern SharePoint page where document library embedded as a web part.

Thank you.
BR.
Sid

Sachin

Copper Contributor

Oct 17, 2019

SiddheshwarKohale

Please try to open same site in Google chrome or Microsoft edge and verify you're getting same prompt or not

I checked in Google chrome and site is working fine not getting any prompt for provide additional credentials.