Forum Discussion
SiddheshwarKohale
Oct 17, 2019Brass Contributor
SharePoint O365: strange alert - keeps asking credentials
Hello, Recently On our customer tenant for few user facing "Click to provide additional credentials." issue. Please check below screenshots. It keeps asking additional credentials, but ent...
Sachin
Oct 17, 2019Copper Contributor
Please add your site to trusted zone & you need all of these added to your trusted sites list
- *.microsoftonline.com
- *.sharepoint.com
- *.office.com
- *.office365.com
- *.outlook.com
Hope it will fix your issue
SiddheshwarKohale
Oct 17, 2019Brass Contributor
Thanks Sachin for reply but this solution not helped to solve the issue.
Issue is facing for few user on the modern SharePoint page where document library embedded as a web part.
Thank you.
BR.
Sid
Issue is facing for few user on the modern SharePoint page where document library embedded as a web part.
Thank you.
BR.
Sid
- SachinOct 17, 2019Copper Contributor
Please try to open same site in Google chrome or Microsoft edge and verify you're getting same prompt or not
I checked in Google chrome and site is working fine not getting any prompt for provide additional credentials.