Forum Discussion
SharePoint O365: strange alert - keeps asking credentials
We've seen this issue in all web browsers (IE, Edge, Safari, Chrome) on windows,MAC, and IOS devices.
Has anyone found a fix for all devices and browser types?
jb
Jason_Benway adding below urls to IE & Chrome trusted site did the trick, we no longer getting these yellow notification asking for additional credentials. Also blocking third party cookies in Chrome is possible to cause this issue, since SharePoint online authentication is cookies based authentication, it is possible the credentials are not passing correctly because your company disable third party cookies.
I noticed the other guys here posted other URLs, its also a good practive to add those too, but the one we used & came from Microsoft SharePoint SME were:
*.sharepoint.com
*.microsoftonline.com
Login.microsoftonline.com
Login.windows.net
login.microsoftonline.com/login.srf
thanks, I Just want to repeat to make sure I follow.
For IE your recommending making sure the domains are in the trusted sites,
For Chrome its making sure 3rd party cookies are accepted
We are seeing it in Safari too, any idea there?
Thanks!
jb
Try unticking 'Prevent cross site tracking' in the Privacy tab in Settings.
Not an ideal solution but it does seem to fix things for now.
- Yes, that's exactly what we did with IE & Chrome. can't say for sure about Safari as we are 100% Microsoft shop in terms of computers. of course we have users with iPhone who uses Safari but we do force MDM policies and only allow them to access our SharePoint sites using the SharePoint app in iOS or Android so I don't have as much experience with Safari.
