Forum Discussion
SharePoint O365: strange alert - keeps asking credentials
SiddheshwarKohale
I am dealing with the exact same issue, most of our users start getting this yellow bar prompting them for "Additional Credentials" 4 weeks ago. we noticed it was an IE issue only and didn't affect every one in the company so we opened a case with Microsoft and they confirmed adding below URLs to IE trusted sites should fix the issue permanently. After pushing below URLs to IE trusted sites with a GPO, the yellow bar disappeared for 3 weeks then reappeared on other machines but this time with Chrome only !!!
its driving me crazy and most of users reporting this issue now since we specifically asked them to use Chrome, I can't replicate the error on all machines or with all of our SP sites but its their for sure.
Microsoft want me to gather data with Fiddler now, they also asked me to send them a list of current IE trusted sites. still no fix till this moment and I did confirmed the users who reported this issue with Chrome had below URLs in their IE trusted sites.
Any one here applied a fix and it actually worked ?
URLs added to IE trusted sites:
*.sharepoint.com
*.microsoftonline.com
Login.microsoftonline.com
Login.windows.net
login.microsoftonline.com/login.srf
- SiddheshwarKohaleNov 22, 2019Brass Contributor
AwsAyad & All,
My issue got solved by below browser settings -
Make sure the “Block third party cookies” settings should be OFF to solve the issue
Please follow steps to –
- Open Google chrome and select the settings option.
- From the left navigation click on the Advanced --> Privacy and Security
- Then find the site settings options.
- Make sure the 'Block third party cookies' settings should be OFF to solve this issue.