Forum Discussion

MCT

Feb 06, 2020

SharePoint News not showing up in search results

We have several SharePoint Online sites with News, all but 1 is showing up in search results. Searching for any word in the News title from this site returns nothing, this includes from the office.co...

news

SharePoint Online

briangarnica

Copper Contributor

Apr 21, 2020

Hi Kelly_Edinger,

Did you solve the issue? I'm facing same error (or something like that):

1. With Site Owner, I can perform search and get results (including News).

2. With Site Reader (User A), I can perform search and get results (including News).

3. With Site Reader (User B), I can perform search but I don't get results from News.

I already verified all News posts and all of them are Published and don't have unique permissions.

Do anybody has any idea?

Thanks.

Kelly_Edinger

MCT

Apr 22, 2020

Hi briangarnica - yes, I solved it with the link I mentioned above:

https://docs.microsoft.com/en-us/sharepoint/troubleshoot/search/items-missing-from-search-results

Yours sounds like it may be different if 2 users are able to successfully search and find News if both user A and B have the same permissions. Check out the link anyways, it was interesting to learn that too many site members listed could mess up search.

good luck!