Forum Discussion
Brian Knutson
Oct 26, 2017Brass Contributor
SharePoint Mobile: Could'nt connect to the Service
We use SharePoint online at our Company and a few of us can connect to SharePoint Mobile App. Others are having a error after entering their email address. "Couldn't connect to the Service" Followed b...
- Jan 20, 2018Hello Pete, I got to the bottom of the issue and I hope this would resolve the issue for you like it did for me. I found that if you go to the very top level of your SharePoint Site Collection, invite the user to that site and also the site you are connecting them to if its on a different site. Then they will be able to gain access to SharePoint mobile. We basically ignored the site at the top of the SharePoint collection and created additional sites without ever using the very top level site. I invited users to the top level and immediately they had access via SharePoint Mobile. Thank You, Brian
Anu_11
Nov 22, 2022Copper Contributor
Hi, an update from the Microsoft for SharePoint mobile users. Microsoft is retiring 3 entry points to access SPO content using SharePoint mobile app! It plans to remove the shortcuts like the Popular tab, Recent files section and Recent tab from the SharePoint mobile app. Message ID: MC468489