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Avian 1's avatar
Avian 1
Iron Contributor
Feb 06, 2019

SharePoint Migration Tool - PACK FAILURE","Packaging Failure:Unauthorized access to source file

Hello

 

I am using VM to migrate File Share Data to SharePoint Online using SharePoint Migration tool(Version 2.1.103.11). I am accessing file server as mapped network drive (can see the files and folder using windows explorer). During the migration I selected Permission to migrate. Total size of the FIle Share Content is 140 MB and total files are 6662 items. After completion nothing is  migrated, when I see itemfailure.csv I saw all the files has "PACK FAILURE","Packaging Failure:Unauthorized access to source file" error.

 

Any idea what should be the issue and how to resolve it.

 

Regards

Avia

  • Eva Vogel's avatar
    Eva Vogel
    Steel Contributor

    Avian 1 

     

    Hello Avian 1  and Hamedo247 ,

    Few Minutes ago i stumbled upon a widget in the new MS 365 Sec & Compliance Center (partly in Preview now). To try this out, pls. check your Exchange online Role for  "Mailimport/export".

    This tool seems to handle Migration of WHOLE file share data drives and other file issues, when the original metadata are corrupted. I think now, that your migration issues are originally a redundant or inconsistent metadata problem. Mostly the failured migrations deal with inconstistent version history of files and in doubt the AI must decide whether it lets your data in or not and because of that error you ´ll get empty metadata on "Created" or "Modified", even no files at all. The standard in SharePoint is that on Uploading a file SharePoint writes only the uploaded Date, not the originally created Date. So in good case your uploaded files get the "Created" Date as the Upload Date. Precondition is always, that you are the owner of  that document / file to upload a file. And your Users have to have a unique account, establishedin the Azure Active Directory of your O365 Tenant.

    I didn´t test it yet, but you can answer here if it works.

     

    And I found more Infos in this link: https://docs.microsoft.com/en-us/microsoft-365/compliance/importing-pst-files-to-office-365?view=o365-worldwide
    There is a new way to import "old" files via PST into O365. Hope that helps additionally. Yours, Eva.

  • Eva Vogel's avatar
    Eva Vogel
    Steel Contributor
    Hello! Pls Go to sharegate to get advice and further tools, they got a whitepaper for free also. Greets, Eva
    • Avian 1's avatar
      Avian 1
      Iron Contributor

      I have to migrate only 2 TB contents, do not think I should buy any third party tool

      • Avian 1's avatar
        Avian 1
        Iron Contributor

        In Addition to my earlier post, I  found another issue during Scan i.e."Scan File Failure:The item created time or modified time is not supported" for approx 19 files. 

         

        When I checked the modified data and created date in Windows Explorer, I noticed that Created Date is empty. I am not able to understand how come this is possible that Created Date is empty. All the files are DOC/DOCX/XLSX files. 

         

        It seems Migration tool dont allow to migrate.

         

        Please let me know how to migrate this files or is there any way to update create date with modify date value using powershell script?

         

        I am still not able to found any solution on my original post.

         

        Please help

         

        Regards

         

        Avian

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