Forum Discussion
MitchMicro2020
May 06, 2020Copper Contributor
Sharepoint logo not changing
Hey everyone, Like many other users, I can't seem to change the logo on my SPO site. I created this site via Team -> go to Sharepoint site. I've tried the many solutions: change the loo...
JoeBloggs3000
Nov 23, 2023Copper Contributor
Just in case anyone is still having this problem, or stumbles across this, I was having problems updating the Thumbnail on one of our sites - every other site updated fine, but one site was being stubborn - the logo was updating fine, but not the thumbnail.
I noticed in 'Site Assets' on the sites that worked included both '__siteIcon__.png' and '__siteIcon__.jpg'.
As I was just using a .png file for icon and thumbnail I assume it was converting the file to jpg itself on the sites that worked, but on the site that wasn't working there was only '__siteIcon__.png', so I saved the file I was using as a .jpg and tried again, and it successfully updated the thumbnail and had '__siteIcon__.jpg' in the site assets folder.
So, if you're having problems, try using a different file type.