Forum Discussion
SharePoint loading blank page; Modern SharePoint sites not loading with error
Our users have been having quite a few issues off-late on SharePoint online. We are on Office 365 and use SharePoint online. We are on first release too.
1) SharePoint loads a blank page
<tenant-name>.sharepoint.com/_layouts/15/sharepoint.aspx <- this site
It loads absolutely blank page. no error. no nothing. this happens with a few users. not sure how many yet.
2) SharePoint modern sites dont load. Some do. Some don't. I haven't been able to identify any pattern. Again quite a lot of users affected. Not sure how many. Every time we navigate to any of the modern sites we get the follow error.
Sorry, something went wrong Can't load the application on this page. Use the browser Back button to retry. If the problem persists, contact the administrator of the site and give them the information in Technical Details. TECHNICAL DETAILS Error details: Error: SPFx loader is not present in the page.This issue has been very random. It works one day then it doesn't another. It works in morning then it doesn't in evening. Weird. Currently, I am facing this issue for a few days now. :(
I have also raised this as a ticket with Microsoft, but the agent wanted me to download a log keeper app then run the app and make logs etc. Honestly, I was not comfortable to do so and also, don't think I have the time and knowledge of understanding that. It seemed like a big process I had to run.
On TechCommunity, I have only seen one or two threads about which are hardly concluding anything. Googling got me a few links on StackOverflow and Reddit etc., but no real solution in any of them.
Is there anyone who can help with this?
Also, if you know someone from Microsoft who is active here, who can help, then please tag them. Thanks!
I have been getting the same blank pages for the past few weeks. Is there a resolution? It's starting to get annoying and impeding my progress.
I got the same error which in my case was caused by too restrictive permission settings (in a custom permission level).
Make sure the following Site Permission is granted:Use Remote Interfaces - Use SOAP, Web DAV, the Client Object Model or SharePoint Designer interfaces to access the Web site.
Otherwise the modern pages JS trickery won't work.
Hello Everyone, I am facing the same issue in my developer tenant.
Sorry, something went wrongCan't load the application on this page. Use the browser Back button to retry. If the problem persists, contact the administrator of the site and give them the information in Technical Details.
I have the same issue with Blank Pages on Group sites.
Did you getting any resolve with the Ticket you logged?
Same problem here. Loading a white page. There seem to be a Javascript error on page load (caught with dev tools on Chrome):
Uncaught TypeError: Cannot read property 'appendChild' of null
at Function.l.boot (splist-mini-39b91e1a.js:1)
at Object.<anonymous> (splist-mini-39b91e1a.js:1)
at Object.execCb (require-951f856e.js:1)
at e.check (require-951f856e.js:1)
at e.<anonymous> (require-951f856e.js:1)
at require-951f856e.js:1
at require-951f856e.js:1
at each (require-951f856e.js:1)
at emit (require-951f856e.js:1)
at e.check (require-951f856e.js:1)Sometimes, clearing the browsing history (cached images and files and Cookies) solves the problem temporarily, but it still comes back...
We had the same issue but SP wouldn't load in Internet Explorer only - it worked in Chrome and other browsers. I reset Internet Explorer (including deleting personal settings) from Internet Options | Advanced Tab | Reset button and it resolved the issue.
Same issue, except that the second error is in communication sites only and the Error Description is just 'Error".
Can't load the application on this page. Use the browser Back button to retry. If the problem persists, contact the administrator of the site and give them the information in Technical Details. TECHNICAL DETAILS Error details: Error
Any suggestions?- Same issue here; seems to be local to the computer though, as I can view everything fine on another machine
We're having this exact same issue. Is there a known fix?
We're noticing problems when loading default Modern Webparts on a page, just printing out "Something went wrong" for each webpart.
No information, and seemingly no one else with the same problem...
- I also saw some problems yesterday, but in general SPO seems to be stable to me
