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alexleetoo17's avatar
alexleetoo17
Copper Contributor
Jan 17, 2025

SharePoint List Overwriting Items on 'New'

I have a SharePoint list that seems to be overwriting items when users click 'New' instead of making a new item. It only happens to certain items though, not to all of them--most new items are created correctly but some specific item IDs are getting overwritten repeatedly. No idea how or why... Anybody seen this issue before? 

I'm using this list as a Error Ticketing System, so users create items for themselves or their employees to report the app they're having trouble with--the list collects some basic demographics (lastname/ID/email) and info on the error, almost all single line of text fields, some choice fields.

Thanks in advance! 

  • Hello,

    Am I understanding it correctly that when you create a new item, sometimes it deletes the old one and replaces it with the new one? Is this a bug you can recreate freely, or does it happen on few occasions (randomly)? 

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