Forum Discussion

Copper Contributor

Oct 28, 2020

Sharepoint list attachments not opening

I have created a flow that creates a new list item from an email arrival. I want it to include the attachments from the email. The flow works as it should, but the attachment does not open when sel...

Iron Contributor

Oct 28, 2020

Hello Sheppy101 ,

maybe you should test several options like these two:

1) Upload the single PDF from your desktop into that library. If you can open the PDF File without issues, maybe the problem is in your Adobe Acrobat Reader DC installation or in the Creator's /Author's App.

2) Are there any restrictions from that internal or external source, where the PDF comes from? This has got to do with the SharePoint Admin Center settings, I guess.

Greets, Eva

Sheppy101

Copper Contributor

Oct 28, 2020

Hi Eva Vogel

Uploading the same document manually works but operationally that's not a viable way to leave it.

The strange thing is, when I was creating the flow and testing it, the PDF loaded fine but as other elements of the flow weren't working I deleted it and restarted from scratch; since then it hasn't worked. I've no idea about restrictions and sources and I don't have access to the admin centre.

Cheers