Forum Discussion
Sharepoint List - Certain records are hidden unless cache is cleared/ cookies deleted... why?
Hello, Not sure if anyone else has experienced this issue. I have a sharepoint list which is used by many users across the business. There's been a growing number of cases of certain records disa...
Our users are having the similar issues when clicking refresh and clearing the cache. We've had it happen that a user boots their computer, opens a browser that has been set to clear its cache upon closing and is presented with an out-of-date version of a SP page.
It's almost as if the cloud server for our SharePoint page is holding its own cached image of the site pages.
It's almost as if the cloud server for our SharePoint page is holding its own cached image of the site pages.
- Weirdly I now found that the same issue can be observed in a PowerApp that uses the same List: New rows are only found by searching for the Title, potentially other fields, but they are not shown when retrieving all rows, just like in the Sharepoint frontend.
That only makes it even more confusing since deleting cookies will fix the issue for a single page load on the web frontend which at first glance seemed to be pure frontend issue.- Yes! We have a PowerApp that displays data stored in the list and have the same disappearing issue there. Really odd! But glad it's not just us experiencing this issue.
I found that with the same account the missing rows are visible on a completely different computer without issues.
On the problematic one, nothing I tried so far helped:
Logging out of the account, deleting cache and cookies, then restarting the browser will only result in a single time display of the data. -- After a page reload it's gone again.
The same issue can be observed in an incognito window.
