Forum Discussion

Nina105's avatar
Nina105
Copper Contributor
May 02, 2026

SharePoint Limitations of OneDrive App for External SharePoint Guests

Hello everyone,

I am part of an organization and have created two SharePoint sites:

  • one site for all members
  • one site only for the board

External guests have been added to both sites.

Problem:
Several of these guests would like to use the OneDrive app (desktop or mobile) to access the shared content. This is where I am stuck.

Situation in detail:

  • Some guests do not have a Microsoft account, others have created one themselves
  • The SharePoint sites and documents are shared correctly, and access works via the browser
  • In the OneDrive app, however, guests do not see any content
    • Nothing appears under “Shared”
    • The SharePoint sites are not visible

Questions:

  • How are external guests supposed to see SharePoint documents in the OneDrive app?
  • Do guests have to have a Microsoft account, or is an email-invited guest sufficient?
  • Is there an official or recommended approach for enabling guests to use OneDrive/SharePoint meaningfully via the app?
  • Or is the OneDrive app simply not intended for external guests?
  • Additional question:
    Is it officially supported or expected that guests can only access SharePoint content via a web browser (on PC and mobile) and not via the OneDrive app at all?

I find a lot of contradictory information on this topic, and it has cost me quite a bit of nerves by now.

Thank you very much for any explanation or best practice.

Best regards,
Nina

1 Reply

  • hunk0227's avatar
    hunk0227
    Brass Contributor

    guest users access files thru OneDrive web version or Office.com. If you send an "Anyone with the link" or "Specific people" link, they can typically view or edit the file directly in their web browser.

    Basically guest users may need a full Microsoft 365 Enterprise account and the sharing organization has enabled B2B integration, to acquire full  "Desktop App" feature/functionalities.