Forum Discussion
SharePoint Hub Issues - Cross Site Navigation and Associated Sites Not Showing
These odd issues are usually cause by one of two things. Your users including you and the other admin do not have read permissions assigned to the root site collection of your Sharepoint instance. If your hub or joined sites are group connected sites you need to add yourself as a member in addition to being an owner on those groups. One of those two things should hopefully fix the issues.
Hi Christopher,
You are right - As soon as I was given the read permissions on the Root Site Collection the issue around not seeing the additional Hub Site features was fixed. That's something to bare in mind when launching the Hub Site to the whole company!
I was also able to find out why I was unable to associate sites even though I was a Site Collection Admin. Basically, the site I was trying to associate was a decendent of the old SharePoint 2013 version (on premise). That meant that the Site was not a Modern Communication Site type. When I created a brand new Site from scratch on O365, I was instantly able to associate the site (so I have some work to do to migrate the content over - but I will now get the chance to properly work out the entire Intranet Hierarchy... Silver Linings!).
My issues were a mixture of permissions and legacy SharePoint (intranet) sites. Anyone having similar issues, I would suggest checking the Root Site Collection (as 9 times out of 10, the O365 SharePoint issue will be down to permissions!).
Thanks for your help with this Christopher!