Forum Discussion
SharePoint Hub Issues - Cross Site Navigation and Associated Sites Not Showing
These odd issues are usually cause by one of two things. Your users including you and the other admin do not have read permissions assigned to the root site collection of your Sharepoint instance. If your hub or joined sites are group connected sites you need to add yourself as a member in addition to being an owner on those groups. One of those two things should hopefully fix the issues.
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Hello,
I think I have a similar issue.
I am the owner of a Hub site, and I have just been made owner of another site (let's call it site B) but when I click on the cog then 'site information' for site B, I can't see the 'Hub association' field, just a spinning wheel as if something was loading. The same happens if I look at my Hub site information.
But I have site C, which I have created and am an owner of, where I can perfectly see the 'Hub association' field.
I can't see any obvious difference in permissions between site B and site C.
How do I add myself as a 'member' in addition to being an owner as you suggest? Do I click the cog, 'site permissions' then 'share site' and add my name again with 'edit' rights? Will that nor overwrite my ownership rights?
Thanks
- Hi Christopher (or Jason), Can I ask you a quick follow up on this? I had what I think is the same issue, whereby I have registered 2 site collections to belong to my Hub Site, and the nav bar showed up no problem. Now, a couple of weeks later, I have registered 3 more Site Collections to my Hub Site and on not one of them has a Nav Bar appeared. I've tried via the Admin console (as I did it successfully the first time) and I've also tried with Powershell in case that kicked off something. But nothing. One of the new site collections I registered had a green theme and as soon as I registered it to the blue Hub Site it took on the blue theme. But still no nav bar. I've read your post and as a result I've added myself as an individual to the Members group in Site Permissions, but still nothing (I'm also a Site Admin Coll on the lot as well as a Owner). Any thoughts?
- This was me being dim. I didn't realise when I wrote this that the nav bar only showed up on modern pages. The homepages of the sites I had associated with a hub had classic homepages. As soon as I navigated to a modern page the nav bar showed up.
Hi Christopher,
You are right - As soon as I was given the read permissions on the Root Site Collection the issue around not seeing the additional Hub Site features was fixed. That's something to bare in mind when launching the Hub Site to the whole company!
I was also able to find out why I was unable to associate sites even though I was a Site Collection Admin. Basically, the site I was trying to associate was a decendent of the old SharePoint 2013 version (on premise). That meant that the Site was not a Modern Communication Site type. When I created a brand new Site from scratch on O365, I was instantly able to associate the site (so I have some work to do to migrate the content over - but I will now get the chance to properly work out the entire Intranet Hierarchy... Silver Linings!).
My issues were a mixture of permissions and legacy SharePoint (intranet) sites. Anyone having similar issues, I would suggest checking the Root Site Collection (as 9 times out of 10, the O365 SharePoint issue will be down to permissions!).
Thanks for your help with this Christopher!
