Forum Discussion
Sharepoint Home showing incorrect activity info
Is there any fix for this yet? we are experiencing it also it has caused a few issues as some personal information is showing as viewed but hasn't been.
We have since moved anything sensitive to folders with special permissions but it has sown a seed of doubt in with the company that sensitive information isn't protected.
I am also seeing this strange behavior. Looking at sharepoint online details pane activity shows people editing documents who have never even seen them. I suspect this is caused by onedrive sync or other aps but would like an explination.
I just noticed the same thing this morning. I am not syncing the sites so I don't think it could be OneDrive causing the problem.
I changed my password concerned that I might have been hacked but all the signins in the past month have been from my ip address. Plus, it would be difficult for someone else to have both my password and phone for MFA.
I will create a ticket and report back if they have an answer. If anyone else gets an answer please report back as well. It would be better not to show the activity at all than to have it sometimes right and sometimes wrong.
John Twohig if you hear back please update! I work for a company that handles controlled information. We have dual verification set up but this glitch makes people uneasy.
They are still working on it. Microsoft thinks it is Backupify, which we use to backup our SharePoint sites, but I don't see how that can be the case. Backupify says it isn't them so they will probably be going back and forth for a while.
I think we have established that the changes are coming from a Microsoft ip address which apparently would happen if whatever is changing things is using an API. So it is possible that whatever is doing it could be something at MS or some third party app. I am not aware of any third party app we are using other than Backupify but maybe something was set up years ago that I don't know about. Maybe it is an old Flow or Power BI report doing it.
I expect we will eventually get to the bottom of it but some things can be hard to troubleshoot.
