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Cathy_in_Maine's avatar
Cathy_in_Maine
Copper Contributor
Jul 23, 2021

SharePoint home page error: can't reach this page

Hey Everyone -

 

I'm a rather new Microsoft 365 SharePoint admin (but not new to IT) and I have created four SharePoint sites for my nonprofit organization.

 

One of the sites is giving me trouble however. All of the pages work and users are able up upload files and view the pages. The one BIG exception is the home page where an error occurs for any user from any location - including me, one of the owners:

 

Hmmm… can't reach this page

It looks like the webpage at https://RemovedForPrivacy.sharepoint.com/sites/MFP-PreventionEducation might be having issues, or it may have moved permanently to a new web address.
ERR_INVALID_RESPONSE

 

I tried changing the name of the site by adding the dash and am getting the same result. Then I tried to change it back to what it was (no dash) and I'm getting "name not available." So my question is twofold:

 

1. How do I troubleshoot this error?

2. How do I get the original name back for the site?

 

Thanks all -

 

Cathy in Maine

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