Forum Discussion
Amanpreet_Singh1989
Nov 30, 2018Copper Contributor
SharePoint email link sharing
Hi A receiver is not receiving an email when an item is shared from SharePoint list, although it says a link is sent but receiver never receives the email. Any thoughts.
Nov 30, 2018
They need to check their spam filters. Office links from time to time have a tendency to be marked spam, or move to bulk folders etc.
I assume the person that shared the link also received the e-mail and showed in their sent items?
I assume the person that shared the link also received the e-mail and showed in their sent items?
Amanpreet_Singh1989
Nov 30, 2018Copper Contributor
I checked the spam folders already even I didn't receive the email confirmation.
I usually receive an email when I share an item from the SharePoint list.
Do you think this is kind of bug?
ChrisWebbTech wrote:
They need to check their spam filters. Office links from time to time have a tendency to be marked spam, or move to bulk folders etc.
I assume the person that shared the link also received the e-mail and showed in their sent items?
ChrisWebbTech wrote:
They need to check their spam filters. Office links from time to time have a tendency to be marked spam, or move to bulk folders etc.
I assume the person that shared the link also received the e-mail and showed in their sent items?
- Nov 30, 2018Have you tried some other test links? Could be an issue. I’ll try when I get to office.
- Amanpreet_Singh1989Nov 30, 2018Copper Contributor
I tried several email address nothing worked, only if you click on outlook and then it takes you to your personal mailbox to share the copied link then it works but if you click share by putting the email address in share option, it doesn't work. We cannot use the personal mailbox for work purpose.