Forum Discussion

RachelRumschlag's avatar
RachelRumschlag
Copper Contributor
Apr 23, 2019

Sharepoint Designer 2013 - email designer: gray background

Hello all - I'm new to SPD but have successfully built a workflow to send an email except that the email sends with gray backgrounds behind all the fields. (And the email designer window itself has a completely gray background.  Pic attached)

 

The post referenced at the bottom mentioned a service pack. I wasn't able to get the service directly, because Corporate America, but they did uninstall my Designer and reinstall with a package (15.0.4569.1506) that should contain the service pack mentioned in the other post. It did not fix my issue. I still have the gray backgound. Can anyone help me?  

 

I'm running Windows 10  64-bit

 

I am exceptionally grateful for any help.

 

Rachel Rumschlag

 

https://techcommunity.microsoft.com/t5/SharePoint/Designer-Workflow-Email-Highlighting-Issue/td-p/244979

4 Replies

      • Dean_Gross's avatar
        Dean_Gross
        Silver Contributor

        RachelRumschlagSPD is old and doesn't know about newer versions of SP, so that connection information may not be accurate.

        I was hoping that were going to say SharePoint Online, and then I was going to recommend using Microsoft Flow instead of SPD.

        I haven't used SPD in years, and your problem doesn't remind me of any issue that I've seen before so I won't be much help.

        Hopefully someone else can point you in the right direction.