Forum Discussion
SharePoint Comments @mention Error
Hello All,
My VP reported an error message that he received while trying to add @mention to the Comments of a SharePoint Online News post. After adding 12 @mention names he received the following error messages: "Could not complete that action" and "Couldn't post comment. Try again." Has anyone seen these error message when attempting to post Comments? Is there a limit to the number of @mention names you can enter in a Comment? A screenshot of the error message is attached. Thank you in advance for any assistance.
PLove
PLove59Yes, We did and I am not sure whether Microsoft will increase this limit.
I have also faced issues while mentioning more than 10-12 people in single comment. Sometimes it just shows mention{10} instead of user names:
I will suggest you to:
- Raise support ticket with Microsoft to inform this bug: Get M365 support - online support
- Submit new idea/feedback if there is any hard limit for number of mentions: SharePoint Feedback Portal
Related articles:
- SharePoint Online: All you need to know about Commenting in Lists
- SharePoint Online/Microsoft Lists: @mention people in list comments
- SharePoint Online/Microsoft Lists: @mention people in list comments using SharePoint REST API
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