Forum Discussion

Brass Contributor

Feb 09, 2018

Solved

SharePoint 2016 Help Menu

Hello SP experts, SharePoint 2016 FP2 with January, 2018 CU updates. Server does not have internet connection. I am told by MS SP support that in order to be able to access Help(?) Menu on t...

Tamang
Feb 16, 2018
As per MS SharePoint Support:

"To access the help collection on SharePoint server, we need internet connectivity."

Bill_Ayers1

MVP

Feb 13, 2018

In central admin privacy settings did you try setting "Display Help form external Web sites as specified by each Help collection" to No?

Tamang
Brass Contributor
Feb 13, 2018
Yes, "Display Help from external Web sites as specified by each Help collection" set to "No".

All help seem to be installed properly.

Still no joy.
- Tamang
  Brass Contributor
  Feb 16, 2018
  As per MS SharePoint Support:
  
  "To access the help collection on SharePoint server, we need internet connectivity."