Forum Discussion

Copper Contributor

Oct 22, 2019

Sharepoint - Site contents - loading folders/save folders issue

Hello -All, I wondering with somebody had a loading issue to save and modify folders into site contents in SharePoint? SharePoint said -working on it forever - https://www.dropbox.com/s/l4k6...

MVP

Oct 23, 2019

Hi jjsnow,

Are you uploading files/folders and doing "Quick edit" at the same time? It's very odd behavior and it looks like other operations are trying to complete but cannot. Does your site have sufficient storage capacity and is the issue persistent?

I hope this helps.

Norm

jjsnow
Copper Contributor
Oct 23, 2019
HiNorman Young,

Thanks for your help.

I checked our the storage and we still have enough stored capacity.

"Are you uploading files/folders and doing "Quick edit" at the same time?"
I am not sure that the user is doing both at the same time. However, sometimes even tough if we do one by one took so long to upload any file.
- Norman Young
  MVP
  Oct 24, 2019
  Hi jjsnow,
  
  If other sites and pages are slow to load, I would contact support.
  
  If this is isolated to a particular document library or list, I would look into any customization's (i.e. site columns, content types, workflows etc) as a potential culprit.
  
  Again, its very odd behavior. Sorry I couldn't be of more assistance.
  
  Norm