Forum Discussion
Sharepoint - problems with opening. Mistakes
Hello, tell me what could be the problem, before everything worked and it opened perfectly and without problems, now there is simply no access to the site! When opening, it writes two errors:
- Could not find the IP address of euvnmail-my.sharepoint.com server.
- DNS_PROBE_FINISHED_NXDOMAIN
Help me figure it out, make some settings to finally regain access to the cloud of files! Thanks you!
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Full url address: https://euvnmail-my.sharepoint.com/personal/to-shkola-tv_5tb_tech/_layouts/15/onedrive.aspx?originalPath=aHR0cHM6Ly9ldXZubWFpbC1teS5zaGFyZXBvaW50LmNvbS86ZjovZy9wZXJzb25hbC90by1zaGtvbGEtdHZfNXRiX3RlY2gvRXJhcUlXZldzR3hKbG5za29BcVg2RjhCQlhkTDJEMmxRRzZtcGJGbVdNZk1XQT9ydGltZT1wd0VLaHFGWDEwZw&id=%2Fpersonal%2Fto-shkola-tv_5tb_tech%2FDocuments%2F%D0%A8%D0%BA%D0%BE%D0%BB%D0%B0%20%D0%9E%D1%81%D1%82%D0%B0%D0%BD%D0%BA%D0%B8%D0%BD%D0%BE
4 Replies
Same here - netorg537626-my.sharepoint.com’s server IP address could not be found
Has anyone received any tech support for this? Thanks.
Update:
If that doesn't help, contact your support team and include these technical details:Correlation ID: 4b8a4e9f-f0e0-b000-cbc4-4bdd9af3e002Date and Time: 5/2/2020 10:38:35 AMURL: https://my.sharepoint.com/User: curtis@thecameraseyellc.comIssue Type: User not in directory.I can't access my files also for more than 2 weeks now. can't find any solution anywhere.
euvnmail-my.sharepoint.com’s server IP address could not be found.
DNS_PROBE_FINISHED_NXDOMAIN
- Looks like your tenant got deleted or something. You’ll need to contact support for this one as it’ll be something on that end that you won’t be able to change yourself since you can’t change a domain name in url.
