Forum Discussion
Set preference of opening in Office Online or Office App
- Aug 31, 2016On the Document Library Settings page, choose Advanced settings.
On the Advanced Settings page, in Opening Document in the Browser, select one of the following options:
Open in the client application When a user chooses a document in this library, the document will open in the corresponding client application if it's available.
Open in the browser When a user chooses a document in this library, the document will open in the web browser in the web app for that document type. When the document is opened in the web app, the user can then decide to open the document in the client application.
Use the server default When a user chooses a document in this library, the document will open by using the default open behavior specified for the server
I've also found the option 'Open Documents in Client Applications by Default' on the Site Collection Features page, which does the same for the entire Site Collection (which is what we wanted). Thanks for you reply, you pointed me in the right direction :-)
I found that that setting only works in IE and Firefox but not for Chrome or Edge.
In Chrome or Edge, the document is opened/created using Office Web app irrespective of the setting.
Has anyone experienced the same?
I am using Windows 10.
- Ricardo_NonomuraMay 02, 2022Copper Contributor
Gilbert Okello you have to activate the IE Compatibility Mode (under Settings) in Edge first. It just work for the Sites that you explicity activate the Compatibility Mode (it will not be activate over the Internet).
- edwood92Jul 08, 2021Copper ContributorI am having the same issue with some users. Is there a fix for this?
- Vertebre85Jul 14, 2021Iron Contributor
The feature "open document with client application" work only on the website. If you have outlook, you can activate this option to open link received from SharePoint/onedrive by mail with the app
- DCDave8781May 18, 2022Copper ContributorTHANK YOU!
- AnonymousOct 03, 2017
Yes, I experience the same at one of my customers tenants.
Chrome open new documents in Office Online.
It also opens existing documents in Office Online.
After I click the "..." and Open from the popup, then it opens in the Office Clients instead.
Weird!
- juanpaborgAug 06, 2019Copper Contributor
Hi, Can you tell where is that menu from?
- Kim RyanJun 13, 2019Copper Contributor
Same thing occurs in SharePoint 2016 on-premise. We cannot force users to use Internet Explorer, especially as Edge is Microsoft's recommended browser. Is there another option?