Forum Discussion
AndrewMcKnight
May 25, 2021Copper Contributor
Search of new folder (library) not working for some users
Hi All, My client has requested I create multiple document libraries for them by adding folders and subfolders for each requested topic/subject. The client uses the search function for each documen...
Nicholas Pettijohn
Dec 07, 2021Brass Contributor
I think we have the same issue: We have one site where all permissions are inherited from the top of the site, and all users are in the Site Owners group.
Search results for long-established users seem to be OK; newly-added owners consistently have cases where files are not returned in Search, about 20% of the time.
Both Classic and Modern Search are affected, though the Search results differ occasionally between them.
Opened a ticket with Microsoft Support. Reindexing all libraries and the site itself are recommended. Even if this works, (remains to be seen) we have to wait for a weekend to pass before resource-intensive jobs will be allowed to run; and we have no way to confirm that they did run, or if they were successful.
Search results for long-established users seem to be OK; newly-added owners consistently have cases where files are not returned in Search, about 20% of the time.
Both Classic and Modern Search are affected, though the Search results differ occasionally between them.
Opened a ticket with Microsoft Support. Reindexing all libraries and the site itself are recommended. Even if this works, (remains to be seen) we have to wait for a weekend to pass before resource-intensive jobs will be allowed to run; and we have no way to confirm that they did run, or if they were successful.