Forum Discussion

Bronze Contributor

Apr 18, 2018

Retention policy via label - unable to delete content

Configured the following label: (Note the tickbox for 'use label to classify content as a Record' is NOT ticked) Published the label: Applied the label to a document in the Documen...

SharePoint Online

Magnus Linner

Copper Contributor

Aug 10, 2018

Hi,

I have the same problem and i don't believe it is by design.

The message says "If the users modify or delete the content, we'll keep a copy if it in a secure location..."

Sounds like you should be able to delete the document and be copied to the Preservation Hold Library.

Or am i wrong?

I need to know how it works

/Magnus

Rob Ellis
Bronze Contributor
Dec 10, 2018
This uservoice covers the issue - please upvote it - https://office365.uservoice.com/forums/289138-office-365-security-compliance/suggestions/34687639-office-365-labels-allow-deletion-of-documents-wi
- Moreno Fernandes
  Brass Contributor
  Aug 10, 2021
  Rob Ellis That link to the uservoice is no longer available.
  I have the same question as this behaviour does not make sense to me because -
  1) without selecting "none" for the document, I cant delete the file.
  2) If I select "none" and then delete the file, that means the file is deleted straight to the recycle bin and is not retained anywhere on the site. That means there is no retention in place. Or am I missing anything?
  Anyone has more information on this ?
  - Andrew_Woo
    Iron Contributor
    Mar 06, 2022
    I think now we can delete files. BUT not folders