Requesting Access issue

Question

Hi&nbsp;This is a really strange one. I have a user who is the site owner for their site. They have set themseleves to receive requests for access to the site in&nbsp;Site Permissions,&nbsp;Access Request Settings&nbsp;(and I have double checked they have done this correctly). But when you try and access the site without permissions you don't get the option of sending a request, just told you don't have permissions (see attached). Is there any other setting which would mean users could not request access to a site?&nbsp;Thanks, Laurie

scott strausbaugh · Answer

I have&nbsp;a similar issue with a few SharePoint 2013 on prem site onwers not being able to access the pending requets, so this might be similar.&nbsp;Check out this article I wrote on how to check if they have access to the page itself.&nbsp;http://sharepointbystrausy.blogspot.com/2014/09/sharepoint-2013-site-owner-cannot.html

dean_gross · Answer

go to the site/_layouts/permsetup.aspx page and confirm that you have a default members group. If this is not set, you can have strange problems like this.

dean_gross · Answer

That is good article. FYI, this problem can also occur when sites are migrated to SPOnline.

laurie willis · Answer

Hi&nbsp;Thanks for your repsonses all, I will investigate.&nbsp;Laurie

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Requesting Access issue

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