Forum Discussion

Taen keren's avatar
Taen keren
Steel Contributor
May 16, 2019

System Account - folders empty

Hi    on a SPO Site - in a Doc Library - there's a lot of Folders that suddenly are Empty - no Rentention policy or other Workflow acts in this library - only info to see is that the folders are...
admin
files
SharePoint Online
Taen keren's avatar
Taen keren
Steel Contributor
May 16, 2019

TimLB - Don't think they can see more than 90 days back as well - might be wrong :) 

TimLB's avatar
TimLB
Steel Contributor
May 16, 2019

Taen keren Never know until you ask... maybe can look through your audit logs for the SharePoint URL in the time period where the deletions were expected to happen. 90 days again, maybe you'll see the recycle bin actions... if you're enrolled in a preview feature might have a year's worth of audit data.

  • Taen keren's avatar
    Taen keren
    Steel Contributor
    May 22, 2019

    Could it be one of the other Global Admins account that is "reported" at System account - or? 

    • TimLB's avatar
      TimLB
      Steel Contributor
      May 22, 2019

      Taen keren  Thinking maybe the OR part. None of the Global Admin accounts should be running the internal services for SharePoint Online. Some functions in SharePoint might be running under a generic service account registered as a system account for the individual tenants and those functions touch the folder and trigger a modification on them. Search crawling maybe to make sure it doesn't constantly crawl stuff it doesn't need to.