Forum Discussion

Chiara Gomez's avatar
Chiara Gomez
Brass Contributor
Aug 29, 2018

List not working! When adding item it saves then creates multiple duplicates of same item.

  Hi Everyone!   We have an issue with a List. Not sure if anyone one else is having this issue as well? Any help/ suggestions are appreciated! :)    Originally it was created by an employee in ...
Lists
SharePoint Online
Deleted's avatar
Deleted
Aug 29, 2018
If this work around doesn't work right you can always undo the custom powerapp form by clicking the gear in top right in the list > List settings > Form settings, and select "Use default sharepoint forms" to go back to how it was before, but this should get you in business till this gets fixed!
Chiara Gomez's avatar
Chiara Gomez
Brass Contributor
Aug 29, 2018

I will see if that works. Does changing the form in Power Apps affect the existing items in the List? Deleted

  • Deleted's avatar
    Deleted
    Aug 29, 2018
    No it's only changing the form used to create and edit / view list items.
    • Chiara Gomez's avatar
      Chiara Gomez
      Brass Contributor
      Aug 30, 2018

      Hi Deleted

       

      You asked that I provide an update so here goes: 

       

      Yesterday I put in a support ticket with Microsoft, they called called me and asked that I use problem steps recorder and send them the zip file. The response I received was: 

      "I have investigated information provided and so no changes to your environment.

      I do see a Service Alert (SP 147225), however that may be the cause of this issue. This Service Alert speaks directly to performance related issues and we will need to wait till that is resolved to investigate further."  I am waiting for a call back from them today hopefully. 

      • Deleted's avatar
        Deleted
        Aug 30, 2018
        ok, now it's official, thanks for posting they've been looking for an alert to go up, so we can follow up via admin center for updates.