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abdulhadi10's avatar
abdulhadi10
Copper Contributor
Apr 14, 2021

Quick links webpart will not open link

Hi, 

I'm new to Sharepoint and trying to create a simple site using sharepoing on web. I'm having issues with quick link webpart. I have created multiple links with custom image icon(see below) and assigned links to a different page within the same site. The issue is after publish none of the links work when user clicks on any of the icon link. If however I link to a document it opens fine. 

What might be issue here?

 

SharePoint Online

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  • TheSeanW's avatar
    TheSeanW
    Copper Contributor
    Oct 03, 2022

    abdulhadi10 I just encountered this as well and it appears to happen when you paste in the page name for the site that you are linking to when it is being created which causes special characters to be appended to the beginning of the URL (in my case, the characters were %E2%80%8B).  Note that if you try to go to the path of the page by typing it into the browser without these characters, you will receive a 404 not found message.  When selecting a page with this issue to put in the quicklinks, I'm guessing it is throwing an error because it doesn't recognize the special characters and removes the malformed URL.  The fix for this is to rename the page that you are attempting to add to the quicklinks by deleting out the existing page name and manually re-typing in the page name.  You should then be able to link to the page without issues.  

  • Dansh625's avatar
    Dansh625
    Copper Contributor
    Apr 14, 2021
    Can you show a printscreen of your links in the sidebar?
    • abdulhadi10's avatar
      abdulhadi10
      Copper Contributor
      Apr 14, 2021

      Dansh625 
      After publishing the page, if I goto Edit this is how it shows, the link disappears

       

      • Dansh625's avatar
        Dansh625
        Copper Contributor
        Apr 14, 2021
        When you click the change button and then you choose the last option in the new screen "true link", past the url, click the confirm button on the bottem, and finally republish, the link doesn't work?

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Hi, 

I'm new to Sharepoint and trying to create a simple site using sharepoing on web. I'm having issues with quick link webpart. I have created multiple links with custom image icon(see below) and assigned links to a different page within the same site. The issue is after publish none of the links work when user clicks on any of the icon link. If however I link to a document it opens fine. 

What might be issue here?

 

","body@stringLength":"935","rawBody":"

Hi, 

I'm new to Sharepoint and trying to create a simple site using sharepoing on web. I'm having issues with quick link webpart. I have created multiple links with custom image icon(see below) and assigned links to a different page within the same site. The issue is after publish none of the links work when user clicks on any of the icon link. If however I link to a document it opens fine. 

What might be issue here?

 

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I'm having issues with quick link webpart. I have created multiple links with custom image icon(see below)...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxMHwxMzI6MHxpbnQsMzY0MzQ0MiwzNjQzNDQy","node":{"__ref":"ForumReplyMessage:message:3643442"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxMHwxMzI6MHxpbnQsMzY0MzQ0MiwyMjcxNzE4","node":{"__ref":"ForumReplyMessage:message:2271718"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:2271627":{"__typename":"Conversation","id":"conversation:2271627","solved":false,"topic":{"__ref":"ForumTopicMessage:message:2271627"},"lastPostingActivityTime":"2022-10-03T22:24:24.825-07:00","lastPostTime":"2022-10-03T22:24:24.825-07:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:2271627":{"__typename":"ModerationData","id":"moderation_data:2271627","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0yMjcxNjI3LTI3MjY5OWkyQUE4MzFDN0Q4NjE1RkI2?revision=1\"}":{"__typename":"AssociatedImage","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0yMjcxNjI3LTI3MjY5OWkyQUE4MzFDN0Q4NjE1RkI2?revision=1","title":"abdulhadi10_0-1618377432684.png","associationType":"BODY","width":1258,"height":233,"altText":null},"Revision:revision:2271627_1":{"__typename":"Revision","id":"revision:2271627_1","lastEditTime":"2021-04-13T22:16:29.028-07:00"},"CachedAsset:theme:customTheme1-1745483080277":{"__typename":"CachedAsset","id":"theme:customTheme1-1745483080277","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Quick links webpart will not open link","moderationData":{"__ref":"ModerationData:moderation_data:3643442"},"body":"

abdulhadi10 I just encountered this as well and it appears to happen when you paste in the page name for the site that you are linking to when it is being created which causes special characters to be appended to the beginning of the URL (in my case, the characters were %E2%80%8B).  Note that if you try to go to the path of the page by typing it into the browser without these characters, you will receive a 404 not found message.  When selecting a page with this issue to put in the quicklinks, I'm guessing it is throwing an error because it doesn't recognize the special characters and removes the malformed URL.  The fix for this is to rename the page that you are attempting to add to the quicklinks by deleting out the existing page name and manually re-typing in the page name.  You should then be able to link to the page without issues.  

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TheSeanW 

FYI

%E2%80%8B is the code for a \"ZERO-WIDTH SPACE\" character.

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Dansh625 
After publishing the page, if I goto Edit this is how it shows, the link disappears

 

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