Forum Discussion
Problems adding users outside organisation for certain users
I have a O365 SharePoint Online site and have set User A to be the Owner of a Group which has Contribute access to a Library.
When he tries to share/add an external user he receives the error
"Your organization's policies don't allow you to share with these users. Please contact your IT department for help."
When I (Site Admin) try to add the user it works fine. What could be the issue here?
2 Replies
- StephenRice
Microsoft
Hi Robert Hilan,
Your organization may have set up a policy that only allows selected users to share externally (in the classic SharePoint Admin Center). Another way to check this is to have the user try and share from their own OneDrive or on another site. Hope that helps!
Stephen Rice
OneDrive Program Manager II
Hi StephenRice
appreciate your reply- I've confirmed nothing amiss at the SharePoint SIte Collection Sharing level.
In fact the setting "Allowing non-owners to invite new users" is On.
Will get user to try in a different site collection.
Thanks
Rob
