Forum Discussion
Person fields not pulling data from AD
Hi !
We have an Employee Directory in SharePoint. It's very simple - it's a list, and it is supposed to pull data like Title, Office, Mobile Phone, Work Phone, Email Address etc. from Active Di...
I am experiencing the same problem in SharePoint 2019. A simple list of contacts contains three columns: Name, Department, and Phone. All 3 columns are of type Person or Group. When we add an item to the list, we pick the person in all 3 fields. For the Name column, the Show field is set to "Name (with presence)". For Department, "Department". For the Phone column, the Show field is set to "WorkPhone". The Name and Department fields display ok but the WorkPhone field is blank. I verified the WorkPhone field is populated correctly in AD and also in the User Profile Service which is synchronizing from AD. I note the WorkPhone field is not available in the hidden User Information List. This worked fine in SharePoint 2013. Is there a bug?
Did you find any solution to this even I am facing the same issue