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Norman Young's avatar
Norman Young
MVP
Jul 24, 2019
Solved

People card not working on all users in list

Hello All,   We are experiencing odd behavior with some of our lists that use a "Person or Group" column type. Clicking on a user in the list will open the people card. Clicking on a different user...
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SharePoint Online
  • Norman Young's avatar
    Norman Young
    Aug 20, 2019

    Following up on this post.

     

    I opened a support ticket with Microsoft and they confirmed it as a bug - "LivePersonacard" not showing when mouse over for people column either list or library.

     

    The bug is cause by columns created using the Classic UI (List Settings > Create column). Columns created using the Modern UI work as expected.

     

    A hot-fix is being developed.  The issue can be avoided using the Modern UI to create person columns.

     

    I hope this helps.

     

    Norm

Norman Young's avatar
Norman Young
MVP
Aug 20, 2019

Following up on this post.

 

I opened a support ticket with Microsoft and they confirmed it as a bug - "LivePersonacard" not showing when mouse over for people column either list or library.

 

The bug is cause by columns created using the Classic UI (List Settings > Create column). Columns created using the Modern UI work as expected.

 

A hot-fix is being developed.  The issue can be avoided using the Modern UI to create person columns.

 

I hope this helps.

 

Norm

  • Norman Young's avatar
    Norman Young
    MVP
    Sep 25, 2019

    For any one affected by the "LivePersonacard" not showing when mouse over for people column either list or library issue, the fix has been implemented in my tenant and everything is working as expected.

     

    Norm

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