Forum Discussion
peepsContainer Error with Organization Chart Web Part
Hi, I am trying to use the Organization Chart Web Part, but the ERROR: Cannot read properties of undefined (reading 'peepsContainer') comes up every so often. This can be corrected after a hard relo...
I can reliably reproduce this issue when I have the Organization Chart web part in a Vertical Section and the browser opened maximized on the 2256x1504 screen of my Surface Book 5.
I have opened a ticket with Microsoft 365 Support about this. Did any of you do the same? It might be helpful if I shared your ticket numbers with my support rep.
I have opened a ticket with Microsoft 365 Support about this. Did any of you do the same? It might be helpful if I shared your ticket numbers with my support rep.
- For anyone interested, the fix for this issue has been "in the pipeline" for a few months but there is no ETA.
On March 6, I was told by a Microsoft 365 Premier Support Engineer that the fix for this issue had been completed. However, I checked and confirmed that the issue is still occurring and informed the engineer accordingly.
I have had no reply to that email or to the follow-up email I sent on March 11.- Okay, I have another update. Apparently there was some kind of "miscommunication" between the backend teams and instead of fixing the issue, they have been busy... not fixing it? But maybe they will fix it now?