Forum Discussion
Jennie Sheridan
Jul 31, 2021Brass Contributor
PDF content disappearing when viewing in SharePoint library
We're having a problem with a SharePoint online modern library in displaying PDF files content. The user will navigate to the document in the library, and the content shows at first, and then a momen...
Jim_Mitchell
Nov 06, 2021Copper Contributor
As of 11/6/2021 I'm still having this problem with PDFs created from the latest version of Acrobat (OCR applied) and viewed in the latest version of Edge. I note that the same document displays properly when reviewed on my iPhone using the Sharepoint App.
ChrisFicek
Nov 17, 2021Iron Contributor
Jim - have you tried clearing out the browser cache? If that doesnt take care of this, you may want to submit a support ticket with Microsoft.