Forum Discussion
PDF content disappearing when viewing in SharePoint library
We're having a problem with a SharePoint online modern library in displaying PDF files content. The user will navigate to the document in the library, and the content shows at first, and then a momen...
Ok, So a bit more information. This def. seems to be a Microsoft Viewer update issue. I went back and viewed invoices that worked before and were approved using my PowerApp / SharePoint viewers and they worked last month. I open those same files now via SharePoint and the text is missing. It def. seems related to invoices that are more "Text" like typerwriter looking than image like pdf's which seem fine, so there is something there.
Has anyone put in an official support ticket with Microsoft in this thread? I'm going to try to start one tomorrow when I get a chance, but def. can narrow down as a viewer / web update using the viewer causing this and not a pdf generation issue.
Has anyone put in an official support ticket with Microsoft in this thread? I'm going to try to start one tomorrow when I get a chance, but def. can narrow down as a viewer / web update using the viewer causing this and not a pdf generation issue.
We see the same behavior with some PDF files. However, our staff circumvents by selecting the "Open in browser" option which successfully renders the document.
Also, if the user copies the file to OneDrive and uses Edge to open, the same document renders correctly without using the "Open in browser" option.
Also, if the user copies the file to OneDrive and uses Edge to open, the same document renders correctly without using the "Open in browser" option.