Forum Discussion
Jennie Sheridan
Jul 31, 2021Brass Contributor
PDF content disappearing when viewing in SharePoint library
We're having a problem with a SharePoint online modern library in displaying PDF files content. The user will navigate to the document in the library, and the content shows at first, and then a momen...
Aug 16, 2021
Ok, So a bit more information. This def. seems to be a Microsoft Viewer update issue. I went back and viewed invoices that worked before and were approved using my PowerApp / SharePoint viewers and they worked last month. I open those same files now via SharePoint and the text is missing. It def. seems related to invoices that are more "Text" like typerwriter looking than image like pdf's which seem fine, so there is something there.
Has anyone put in an official support ticket with Microsoft in this thread? I'm going to try to start one tomorrow when I get a chance, but def. can narrow down as a viewer / web update using the viewer causing this and not a pdf generation issue.
Has anyone put in an official support ticket with Microsoft in this thread? I'm going to try to start one tomorrow when I get a chance, but def. can narrow down as a viewer / web update using the viewer causing this and not a pdf generation issue.
ChrisFicek
Aug 16, 2021Iron Contributor
I also have an official MS Support ticket in for this as well. I agree that if we have more support tickets on this issue, this will show that this is affecting multiple users.