Forum Discussion
Jennie Sheridan
Jul 31, 2021Brass Contributor
PDF content disappearing when viewing in SharePoint library
We're having a problem with a SharePoint online modern library in displaying PDF files content. The user will navigate to the document in the library, and the content shows at first, and then a momen...
ChrisFicek
Aug 16, 2021Iron Contributor
The content is showing up in dev tools but somehow these set whiteout to the viewers (text color is set to white). If you highlight over the missing document content, it will show where the content is but it still remains invisible from the viewers
Aug 16, 2021
Yeah, was noticing this as well. You can highlight where the Text is supposed to be but can't see it. Wondering if a logo is on a layer over the text somehow where it's a bunch of white space. Hard to pinpoint but def. something up there. I'm building a conversion button in my apps as a work around to convert to PDF/A which works fine, but it's costing money per conversion. Luckily it's low cost for now, but hopefully this doesn't spread bigger, so def. raising the flag here and try to determine if we need to educate document generators or if we can update the standards / view of the Microsoft PDF online viewer.