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Jamiehopper1's avatar
Jamiehopper1
Copper Contributor
Jul 08, 2019
Solved

Page Details crashing SharePoint online

We run a comm site for our Intranet and when a news article is posted, our news team will select the article, edit the page and select page details to change the thumbnail of the article. When they d...
  • Bongo_ho's avatar
    Jul 08, 2019

    Jamiehopper1 I had this raised by a customer today. We spent couple of hours running extensive testing across tenants, site-templates and browsers. This issue started occurring in Australian data-center tenants from last week, it's completely repeatable and we've tracked it back to an un-closed loop in .js component used by Properties component in details-pane.

     

    This is repeatable on any modern site template, just add a custom metadata column to the site pages library and then edit a page. 

     

    Workaround until Microsoft fix it, is navigate to the Pages library and use the Quick edit view (with required metadata in view) or select item and click on edit properties - which opens the classic properties dialogue - which does not have the issue.

     

    Can I suggest you also open a Microsoft ticket on the issue, not just registering on the forum.

    Cheers

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