Forum Discussion

Iron Contributor

May 23, 2020

Solved

Organizational Assets Office Templates not showing in Office

Hi, I've added a library in my root site collection as an organizational assets library but I don't see it in Office when accessing "New" (Should see my organization name in the templates section). ...

SharePoint Online

Martin-Coupal
May 25, 2020
Abdelhak_HubSoft ,

I just saw it was available this morning. So, in my case, it took more than 48 hours to show off.

Thanks!

Martin.

Abdelhak_HubSoft

Copper Contributor

May 25, 2020

Which Version of Office Pro Plus have you installed, I think it needs at least the version 2002

Elevatekp
Copper Contributor
Jan 08, 2021
Abdelhak_HubSoft
I have got this working except one user who is using a MAC and he has his software up to date. How do I troubleshoot what is the problem please? It is working for other MAC users.
- istvanybema
  Brass Contributor
  Jan 09, 2021
  Elevatekp
  It is not working on Mac yet. Also it is not working yet in the Office Online apps
Martin-Coupal
Iron Contributor
May 25, 2020
Abdelhak_HubSoft ,

I just saw it was available this morning. So, in my case, it took more than 48 hours to show off.

Thanks!

Martin.
- Greg_Igbinoba
  Copper Contributor
  Apr 17, 2024
  Martin-CoupalDid you set this up on the root site or on a subsite site you created? I create my on a subsite site, uploaded the PowerPoint template via upload file in the library. Via PowerPoint online every in the company can see it but access the PowerPoint template on Desktop app no other person in the company can see it except myself. I am the only person seeing the PowerPoint template via Desktop app in my company and not everyone. Any thought?

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